Compliance

Privacy built into capture, not bolted on.

Every clip we deliver is designed to stand up to a privacy review under both regimes. We comply with India's Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025, and with the EU General Data Protection Regulation. This page shows how, requirement by requirement.

Frameworks DPDP Act, 2023 · DPDP Rules, 2025 · EU GDPRUpdated 12 November 2026

Consent

Recorded for every clip

Each wearer is contracted directly and consents through a standalone, itemised notice in their own language. Every clip carries a consent record that both the wearer and you can verify.

Privacy at the source

Faces blurred on the headset

Bystander faces are blurred automatically while recording, so an unblurred face never leaves the device and no one downstream has to fix it.

Delivery

Data you can defend

Pseudonymous contributor IDs, licence terms that forbid re-identification and surveillance, and a takedown process that reaches every client.

01Requirement by requirement

How each obligation in DPDP and the GDPR maps to what we do.

RequirementDPDPGDPRWhat we do
Lawful basis and consents.6 · Rule 3Art. 6, 7Consent from every wearer, recorded per clip, free and specific, with withdrawal as easy as giving it.
Notices.5 · Rule 3Art. 13, 14A standalone, itemised notice in English or the wearer's chosen Indian language, covering data, purposes, withdrawal, rights and how to complain.
Purpose limitation and minimisations.6(1), s.8(7)Art. 5(1)(b)(c)We capture only the task area and the sensor streams a project needs. Faces are blurred on the device.
Accuracys.8(3)Art. 5(1)(d)Clip metadata and consent records are checked in QA before delivery. Corrections flow to every affected delivery.
Security safeguardss.8(5) · Rule 6Art. 32Encryption on the headset, in transit and at rest; role-based access; access logs kept for at least a year; backups; device inventory.
Breach notifications.8(6) · Rule 7Art. 33, 34Affected people informed without delay; the Data Protection Board of India and, where relevant, EU supervisory authorities notified within 72 hours.
Processorss.8(2)Art. 28Written contracts with every service provider that touches personal data, requiring equivalent safeguards.
Retention and erasures.8(7) · Rule 8Art. 5(1)(e), 17Data kept only while consent and the licence purpose last; erased on withdrawal, with deletion instructions passed to clients.
Rights of individualss.11 to 14 · Rule 14Art. 15 to 22Published request process and identifiers; responses within 90 days (DPDP) and one month (GDPR).
Childrens.9 · Rule 10Art. 8No participants under 18; no recording where children are present; accidental captures blurred and removed.
Cross-border transferss.16 · Rule 15Chapter V, Art. 46No transfers to countries India restricts; Standard Contractual Clauses for data received from the EU or EEA.
Contact points.8(9) · Rule 9Art. 27, 37A named Grievance Officer, published on our site and in every participant notice.
Accountabilitys.8(1)Art. 5(2), 30, 35Records of processing, and an impact assessment before each new capture programme.

02At capture

  • Direct agreements. We contract with each wearer ourselves, never through an employer's or site owner's sign-off.
  • Consent per clip. Every clip is tied to a consent record that the wearer and the client can both verify.
  • Withdrawal that works. A wearer can withdraw any clip at any time; it leaves future deliveries and clients are instructed to delete it.
  • On-device face blurring. Bystander faces are blurred on the headset while recording, before footage leaves the device.
  • Pseudonymous from the start. Clips carry a contributor ID. Names, phone numbers and payment details stay in a separate, restricted system.

03What you get as a client

Procurement and legal teams usually ask the same questions. We answer them before the first delivery.

  • A consent audit trail for every clip in your delivery.
  • A data processing agreement and, for EU clients, Standard Contractual Clauses.
  • Clear licence terms: the data is for researching and training AI systems; no re-identification, facial recognition, biometric identification, surveillance or assessment of individual workers.
  • A takedown protocol: when a wearer withdraws a clip, you receive a deletion notice identifying it.
  • Breach cooperation: we tell you promptly if an incident affects data you hold, so you can meet your own obligations.

04Cross-border delivery

DPDP allows personal data to be transferred outside India except to countries the Government of India restricts by notification. We check for restrictions before every delivery. India does not hold an EU adequacy decision, so where personal data comes to us from the EU or EEA we use the European Commission's Standard Contractual Clauses, backed by a transfer risk assessment.

05The DPDP timeline

The DPDP Rules were notified in November 2025 and come into force in phases. We already operate to the full set of obligations, so nothing about our process has to change as each phase begins.

DateWhat comes into force
13–14 November 2025Definitions and the Data Protection Board of India
November 2026Registration and duties of Consent Managers
May 2027The core duties: notice, consent, security, breach reporting, retention, children's data and individuals' rights

06Documents on request

  • Data processing agreement
  • Standard Contractual Clauses and transfer risk assessment
  • A sample participant notice and consent record
  • Security overview
  • Current list of service providers

Email business@billionhours.ai with the subject "Compliance pack" and tell us which you need.

07Compliance contact

Grievance Officer, Billion Hours AI Pvt Ltd: business@billionhours.ai

For how we handle personal data in detail, read our privacy policy.